Inclusion and accessibility at Porzellanikon
Hohenberg a.d. Eger
The museum rooms at Hohenberg a. d. Eger are wheelchair accessible. The exhibition rooms offer sufficient space and can be reached by means of a passenger lift (each suitable for one wheelchair user) and ramps.
Since there are no designated disabled parking spaces in Hohenberg a.d. Eger, all visitors must use the regular car park. This can be left by wheelchair/rollator via the entrance. The high kerbs on the museum side are a restriction. To get on the footpath on this side, it is therefore advisable to turn left, use the entrance to the Dibbern company, then turn right and continue along the pavement to the museum entrance.
The direct way from the entrance gate to the museum building is via a small staircase. Visitors in wheelchairs must therefore use the paved path on the right after the entrance gate and walk through the garden to the upper entrance to the museum. As the upper entrance can only be opened by a museum employee, it is nevertheless necessary for an accompanying person to visit the ticket office.
A barrier-free toilet is available at Hohenberg a.d. Eger. It is located on the first floor.
Selb
Both the entrance area and the exhibition rooms of the Porzellanikon at the Selb site are largely wheelchair-accessible. An exception is the lower floors of house 5, where the earthwork, office and locksmith's shop are located. These can only be reached via a staircase. All other rooms can be reached by means of lifts, lifting devices (which are operated by museum staff) or with the help of museum staff.
Great restrictions await visitors when crossing the inner courtyard. The courtyard is currently still paved with historic cobblestones and is therefore almost impassable for wheelchair and walker drivers, especially in wet and slippery conditions.
Porzellanikon in Selb also has three designated disabled parking spaces. These are not on the regular car park, but on the right-hand side, directly in front of the museum entrance. Furthermore, there are barrier-free toilets, which can be found both in house 6 on the level of the Rosenthal exhibition and on the ground floor of house 3.
Both locations do not yet have a guidance system for the visually disabled visitors, including multimedia facilities. The conversion of the exhibition texts at the Hohenberg a.d. Eger location into light language is planned for the near future.
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